Support
Contact
Email support@dreamotech.com.cn. Please include your iPhone model, iOS version, the app version and what you expected to happen. Do not send health data or passwords.
Frequently asked
I see no data in Today.
Open the Health app and make sure it has data for today, then in Courier tap refresh. In iPhone Settings › Health › Data Access & Devices › Courier, check that the categories are on. “No data” can also mean nothing was recorded that day.
Google Sheets asks me to sign in again.
Sign in again from the destination's page. If your phone cannot reach Google services, Courier keeps the connection and retries automatically when the network is back.
A column is empty after I turned a metric off.
That is by design: values already written stay, and days after you turned it off are left blank for that column. Turn it on again and the last few days are filled in; older days need a backfill (Pro).
How do I delete my data?
Disconnect a destination in the app, or delete the app, to remove what Courier stores on the phone. Data already written to your files, spreadsheets, databases or receivers stays there until you delete it there.
How do I restore Pro on a new phone?
Open Courier › Destinations › Courier Pro › Restore Purchase, signed in with the same Apple ID.
Is a refund possible?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.